Shipping and Returns
*All packages are FOB origin. Meaning once the order is scanned at the post office as "accepted" Roxx Polish is not responsible for the package.
*Each order is shipped in padded envelopes or boxes. Each polish is carefully wrapped in bubble wrap and if needed peanuts are added to the package. All domestic (US) orders are shipped via USPS First Class and may take 3-7 business days to arrive depending on location.
Priority mail upgrades are available for domestic orders and guarantee arrival within 2-4 business days depending on location.
I rarely purchase new packing peanuts and recycle all pink, green and corn starch peanuts back into your packages as well as the boxes that come into the Studio. I ask that you also do the same. It's better for the environment. The Earth thanks you.
RETURNS & EXCHANGES
Due to the nature of my product, I cannot accept returns for health and safety reasons.
If you have a problem with any of my polishes, I'll be happy to work it out with you.
If your package becomes lost, I provide tracking info within the U.S. If you inadvertently provided the incorrect shipping address, and the package is returned to me, you will have to pay the re-shipping cost.
**Today's technology provides so many different ways in which we can shop on such as, computers tablets, phones etc, all these different screens do not always display colors.
This is an online store with online support.
Please allow 24-48
Thank you for your patience.